Frequently Asked Questions
Everything you need to know about our premium PVC home solutions.
What is the typical lead time for delivery?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days for delivery across the country.
Are your PVC products weather-resistant for outdoor use?
Yes, all Truly PVC products are engineered with high-grade UV stabilizers to prevent yellowing, cracking, or warping when exposed to direct sunlight and extreme weather conditions.
What is your return policy for home improvement items?
We offer a 30-day return policy on all standard-sized items in their original packaging. Please note that custom-cut PVC materials are non-refundable unless arrived damaged.
How do I clean and maintain my PVC installations?
Maintenance is simple; just use mild soap and water with a soft cloth. Avoid abrasive cleaners or scouring pads to ensure the finish remains smooth and glossy for years.
Do you offer bulk discounts for contractors?
Absolutely. We provide tiered pricing for large-scale projects and professional contractors. Please contact our trade support team for a personalized quote.
Is assembly required for your furniture and paneling kits?
Most of our kits come with pre-drilled holes and comprehensive instructions. Only basic household tools are required, making them perfect for DIY home improvement projects.